Privacy Policy

Privacy Policy for AgbadoApp

Last Updated: June 22, 2025

At AgbadoApp, we are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our mobile application and services. By using AgbadoApp, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of personal information we collect include:

  • Personal Identification Details: Your name, email address, phone number, physical address, and any other contact information you provide.
  • Account and Profile Information: Your username, password, profile picture (if you provide one), and other information you add to your AgbadoApp profile.
  • Service Usage Data: Information about how you use our app and services, including features accessed, interactions with service providers, search queries, and preferences.
  • Payment and Transaction Details: Information related to payments for services, including payment card details (processed securely by our third-party payment processors), transaction history, and billing address. We do not directly store your full payment card numbers.
  • Location Data: Precise or approximate location data from your mobile device when you enable location services. This data is used to connect you with nearby service providers and enhance your experience. You can control location data sharing through your device settings. **(Note: We will request your permission in-app before collecting precise location data.)**
  • Device and Browser Information: Information about the device and browser you use to access our app, including IP address, device type, operating system, unique device identifiers, mobile network information, and browser type.
  • Cookies and Usage Analytics: Data collected through cookies, pixel tags, and similar tracking technologies to understand app usage, improve performance, and analyze user behavior. This includes information such as app launch data, crash logs, and pages viewed.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Your Account: To create and maintain your user account, verify your identity, and enable your access to our services.
  • To Connect You with Service Providers: To match you with relevant service providers based on your requests and location.
  • To Process Payments Securely: To facilitate and process your payments for services through secure third-party payment gateways.
  • To Deliver and Improve Our Services: To operate, maintain, and enhance the functionality and performance of AgbadoApp, develop new features, and understand user preferences.
  • To Provide Customer Support: To respond to your inquiries, provide technical support, and resolve issues you may encounter.
  • To Send Notifications and Updates: To send you service-related announcements, security alerts, updates, promotional offers, and other communications relevant to your use of AgbadoApp (you can manage your communication preferences).
  • For Security and Fraud Prevention: To protect our users, our services, and our business from fraud, unauthorized access, and other illegal activities.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements, respond to legal requests, and enforce our terms and conditions.
  • For Analytics and Research: To perform data analysis, research, and statistical analysis to understand usage patterns, improve user experience, and optimize our app.

3. Data Sharing & Disclosure

We value your privacy and do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With Service Providers: To fulfill your service requests, we share necessary information (e.g., your name, location, contact number, and service details) with the specific service providers you intend to hire.
  • With Trusted Third-Party Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf (e.g., payment processing, analytics, cloud hosting, customer support, marketing, security services). These providers only have access to the information necessary to perform their functions and are obligated to protect your information consistent with this Privacy Policy.
    • Examples of categories of third-party service providers include: Payment Processors (e.g., Stripe, Paystack), Cloud Hosting Providers (e.g., Google Cloud, AWS), Analytics Providers (e.g., Google Analytics, Firebase Analytics), Customer Support Platforms.
  • For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we reasonably believe that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of AgbadoApp; or (d) protect AgbadoApp's rights or property.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent or at your direction.

4. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: All personal data is encrypted both in transit (using SSL/TLS) and at rest.
  • Access Controls: Strict internal access controls are maintained, limiting access to your data only to authorized personnel who need it to perform their job functions.
  • Regular Security Audits and Monitoring: We regularly conduct security audits, vulnerability assessments, and monitor our systems for potential breaches.
  • Software Updates and Patches: We apply regular updates and security patches to our systems and software to protect against known vulnerabilities.
  • Data Minimization: We only collect and retain data that is necessary for the purposes outlined in this policy.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with our legal and regulatory obligations.

  • Account Data: We retain your account information as long as your account is active. If you deactivate or request deletion of your account, we will delete or anonymize your data within a reasonable timeframe, unless retention is required for legal, tax, audit, or legitimate business purposes (e.g., fraud prevention).
  • Transaction Data: We retain transaction data for a period required by tax and accounting laws.
  • Usage and Analytics Data: This data is typically retained in an aggregated or anonymized form that does not identify you personally.

6. Your Rights & Choices

You have specific rights regarding your personal information:

  • Access and Update: You can access, review, and update your personal information through your AgbadoApp account settings at any time.
  • Control Notifications: You can manage your app notifications and email preferences through your device settings and within the AgbadoApp settings.
  • Data Deletion/Account Deactivation: You have the right to request the deletion of your personal data or deactivation of your account. You can initiate this process directly within the AgbadoApp settings or by contacting us using the details below. Upon your request, we will delete or anonymize your personal data, subject to any legal or legitimate business obligations for retention.
  • Opt-out of Data Tracking: You can manage cookie settings through your web browser or device settings. For advertising identifiers, you can reset them or limit ad tracking through your device settings.
  • Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

7. Children's Privacy

AgbadoApp is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe a child has provided us with personal information, please contact us.

8. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and interactions with our app. These technologies help us:

  • Remember your preferences.
  • Analyze app usage and performance.
  • Personalize your experience.
  • Deliver relevant content.

You can manage your cookie preferences through your web browser or device settings. Please note that disabling certain cookies may affect the functionality of the AgbadoApp.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of AgbadoApp after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us:

Email: agbadoapp@gmail.com
Phone: +234-814-4445-514

Terms and Conditions for AgbadoApp

Last Updated: June 22, 2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the AgbadoApp mobile application (the "Service") operated by AgbadoApp ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Definitions

  • App/Service: Refers to the AgbadoApp mobile application and all related services provided through it.
  • User/You: Refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Service Provider(s): Refers to individuals or businesses offering services through the AgbadoApp platform.
  • Content: Refers to any text, images, video, audio, or other multimedia content, software, or other information or material submitted to, subsisting on, or accessible from the App.
  • Account: A unique account created for You to access our Service or parts of our Service.

2. Eligibility and User Accounts

  • Eligibility: To use AgbadoApp, you must be at least 18 years old and capable of forming a binding contract. By creating an account, you represent and warrant that you meet these eligibility requirements.
  • Account Creation: When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
  • Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Services Offered by AgbadoApp

AgbadoApp is a platform that facilitates the connection between users seeking various services and independent service providers.

  • AgbadoApp as a Facilitator: We act solely as a platform to connect users with service providers. We do not directly provide the services listed on the App. The actual service contract is between you and the Service Provider you choose.
  • Independent Service Providers: Service providers are independent contractors and are not employees, agents, or partners of AgbadoApp. AgbadoApp is not responsible for the acts, omissions, or negligence of any service provider.
  • No Endorsement: AgbadoApp does not endorse, recommend, or guarantee the quality of work or services performed by any service provider. While we may offer features like ratings and reviews, these are based on user feedback and should not be considered an endorsement.
  • Verification: While AgbadoApp may perform certain background checks or verification processes on service providers, we do not guarantee the accuracy or completeness of such checks, nor do we guarantee the reliability, integrity, or qualifications of any service provider. It is solely your responsibility to perform your own due diligence before engaging any service provider.

4. Payments, Fees, and Cancellations

  • Payment Processing: All payments for services booked through AgbadoApp will be processed securely via our integrated third-party payment processors. You agree to abide by the terms and conditions of these payment processors.
  • Fees: Service fees are determined by the service providers and displayed on the App. AgbadoApp may charge a commission or service fee, which will be clearly communicated to you before you confirm a booking.
  • Cancellation Policy: Cancellation policies for services are set by individual service providers and will be displayed at the time of booking. By confirming a booking, you agree to the stated cancellation policy. AgbadoApp may assist in mediating cancellation disputes, but the final decision on refunds or charges will be based on the service provider's policy.
  • Disputes: Any payment disputes should first be raised with the relevant service provider. If a resolution cannot be reached, AgbadoApp may offer assistance in mediating the dispute, but we are not obligated to guarantee a specific outcome.

5. User Responsibilities and Prohibited Uses

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
  • To impersonate or attempt to impersonate AgbadoApp, an AgbadoApp employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm or offend AgbadoApp or users of the Service or expose them to liability.

Additionally, you agree not to:

  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service.
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
  • Use any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Service.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
  • Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Service.

6. Intellectual Property

  • App Content: The Service and its original content (excluding Content provided by users and service providers), features, and functionality are and will remain the exclusive property of AgbadoApp and its licensors. The Service is protected by copyright, trademark, and other laws of both Nigeria and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of AgbadoApp.
  • User-Generated Content: You retain any and all of your rights to any Content you submit, post, or display on or through the Service and you are responsible for protecting those rights. By submitting, posting, or displaying Content on or through the Service, you grant us a non-exclusive, worldwide, royalty-free, fully paid, transferable, and sublicensable right to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. This license is for the sole purpose of operating, developing, providing, and improving the Service and researching and developing new ones.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may do so by contacting us or using the in-app account deletion feature.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Indemnification

You agree to defend, indemnify, and hold harmless AgbadoApp and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AgbadoApp, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

AgbadoApp its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by the courts located in Lagos, Nigeria.

12. Dispute Resolution (Arbitration)

At AgbadoApp's sole discretion, it may require you to submit any disputes arising from these Terms or use of the Service, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the Lagos Court of Arbitration (LCA), applying Nigerian law.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of AgbadoApp to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15. Entire Agreement

These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and AgbadoApp regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

16. Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: agbadoapp@gmail.com
Phone: +234-814-4445-514

Disclaimer for AgbadoApp

Last Updated: June 22, 2025

Please read this Disclaimer carefully before using the AgbadoApp mobile application and its services, operated by AgbadoApp.

1. General Information Only

The information provided by AgbadoApp is for general informational purposes only. All information on the App is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the App.

2. No Professional Advice

The services facilitated by AgbadoApp are designed to connect users with service providers. AgbadoApp itself does not provide professional services or advice. Any information, content, or services obtained through the App are not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of a qualified professional for any questions you may have regarding a service.

3. User Responsibility

Your use of AgbadoApp and your reliance on any information or services obtained through the App is solely at your own risk. You are solely responsible for verifying the qualifications, licenses, insurance, and reputation of any service provider you engage through the App. AgbadoApp does not endorse, recommend, or guarantee the quality of work or services performed by any service provider. It is your responsibility to conduct your own due diligence before hiring or engaging with any service provider.

4. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AgbadoApp, its affiliates, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the App; (ii) any conduct or content of any third party on the App; (iii) any content obtained from the App; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

5. External Links Disclaimer

AgbadoApp may contain links to external websites that are not provided or maintained by or in any way affiliated with AgbadoApp. Please note that AgbadoApp does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. We are not responsible for the privacy practices or the content of such websites.

6. "As Is" and "As Available" Disclaimer

The AgbadoApp service is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, AgbadoApp, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the service, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage, or trade practice. Without limitation to the foregoing, AgbadoApp provides no warranty or undertaking, and makes no representation of any kind that the service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be error-free, or that any errors or defects can or will be corrected.

7. Force Majeure

AgbadoApp shall not be liable for any failure or delay in performance under this Disclaimer and Privacy Policy due to causes beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

8. Changes to This Disclaimer

We reserve the right to amend this Disclaimer at any time. We will notify you of any changes by posting the new Disclaimer on this page. We encourage you to review this Disclaimer periodically for any changes. Your continued use of AgbadoApp after any changes constitutes your acceptance of the updated Disclaimer.

9. Contact Us

If you have any questions about this Disclaimer, please contact us:

Email: agbadoapp@gmail.com
Phone: +234-814-4445-514

Agba-do

Our app connects users with trusted service providers for everyday tasks, professional help, and more — all in one place.

Contact Us

  • Lagos, Nigeria
  • Telephone : +234 814 4445 514
  • Mobile : +234 902 4563 447